Does UFile support
all the tax forms?
UFile can be used to prepare all kinds of personal tax returns
and has all the forms to support them. Any kind of self-employment
income, be it from farming, fishing, commission, rental or other,
may be entered in UFile even if you have multiple businesses or
Remember, UFile produces returns for all provinces including
automatic calculation of provincial tax credits.
For a list of all the forms that UFile supports, click
For the list of UFile's limited restrictions, click
How do I know when
to enter total amounts or details in my tax file?
If you will be filing your tax return electronically, you normally
do not need to provide details. However, if you will be printing
your tax return and sending it in by mail, details will be expected.
Note that even if the CRA and Revenu Québec accept your electronic
returns without any details, they may, upon verification, demand
to see your detailed tax information. Therefore, it is up to you
to decide whether you prefer to provide the details from the start
when preparing your tax file, or wait until the governments ask
for them, if ever.
How long will
it take me to prepare my tax return?
This depends mostly on how much information you have to enter.
Some taxpayers' returns can be done in just minutes, while
more complex returns can take a couple of hours.
Naturally, you don't have to finish your tax return in one single
UFile session. You can stop at any time, for any reason, and come
back to finish later, either the same day after taking a break,
or later in the week after having gathered missing tax information,
What makes UFile such a fast method?
The mere fact that you don't have to find your way through, and
decipher a large selection of government forms (two sets of forms
if you are a Quebec resident).
All you need to do is keep your tax information handy and answer
Basically, you set the pace!
Can I prepare my
tax return in French?
No problem. ImpôtExpert
is the equivalent of UFile for the French-speaking community.
Anything you can do with one application you can also do just
as easily with the other. You may install and access the software
in the language that you prefer to use.
Can I use UFile with
a Mac or with Linux?
UFile is currently only available for installation
in a Windows environment. You may run UFile on your Mac if you have the Windows environment installed. To learn more about UFile's system requirements, click
Please note, however, that UFile.ca, the online equivalent of
UFile for Windows, supports Mac and Linux operating systems running
the latest version of Internet Explorer (IE) and all browsers
based on the latest Mozilla rendering engine. (See www.mozilla.org
for more information.)
Note: UFile.ca has not been fully tested on all versions of
Mac and Linux operating systems. We cannot guarantee that UFile
will be compatible with all platforms and their respective browsers.
What about third
Revenue ministries consider that third party filing occurs when
a taxpayer prepares their own tax return on one computer, then
asks another individual to file it on their behalf. This other
individual is a third party.
When using UFile, only you can file your own return, whether
you print it and mail it in, or file it electronically.
Remember that you will not pay extra to UFile for the privilege
of filing electronically since you alone are responsible for filing
your tax return, and UFile does not act as a third party in any
What if I'm not completely
Your complete satisfaction is our goal. Please email firstname.lastname@example.org with your concerns. For more information on our satisfaction guarantee please click
Please note: UFile cannot be held responsible for tax returns
that are rejected for NetFiling. Only the CRA and Revenu Québec
have authority to determine whether a tax return should be accepted
via NETFILE. If your tax return cannot be NetFiled, it should
be printed (using UFile) and filed by mail.
Is there a support line I can
UFile Standard support is provided by email only. Click Contact
us on the home page or, in UFile for Windows, use the support
assistant found in the Help menu to send us an email.
UFile Plus users have access to telephone and email support.
In practically all cases, we will be able to handle your request by email.
However, should the support staff ultimately not be able to do so, they
will ask you to provide your phone number and the best time to reach you in
order to address your problem by phone.
Can I use UFile for Windows to
prepare returns for prior years?
If you wish to go back to prior tax years, please use our online version of
UFile available at www.ufile.ca.
You can go as far back as the 1999 tax year. UFile.ca is a Web-based
application that allows you to prepare your tax return online.
There is no program to install, and all your data reside on our
secure servers. You just have to create a unique user ID and password
to file your family's returns. More details are available here.
Do I have to register my copy
of UFile for Windows?
No. However, while product registration is not necessary to use UFile for Windows once
it is activated, it is however strongly recommended as registered users qualify
for free support and email notification of important news. Registration is required
in order to obtain program updates free of charge.
Can I purchase additional returns
for my UFile program?
Yes, you can purchase a bank of 2 additional returns for $9.99 and 4 additional returns for $19.98 at the UFile
Shop. Once you have completed the order form, you will be provided with a new CD
key that you will enter by clicking Add extra returns in the Tools
menu. This will allow you to complete 2 and 4 additional returns.
Will I be able
to use my current copy of UFile for Windows next year to do my
No. With UFile for Windows 2008, you can prepare tax returns for
the 2008 tax year only. Next year, you will need to purchase the
software again (UFile for Windows 2009) in order to prepare tax
returns for the 2009 tax year.
Note that since the number of returns you can prepare is specific to each year, the unused returns cannot
be carried forward for future use.