FAQ's: The CRA, the MRQ and NETFILE

Can I file my tax return electronically?
The CRA will be inviting most taxpayers to use NETFILE to electronically file their income tax returns. To find out if you're eligible, check for your personalized Web Access Code (WAC) on the mailing label of your annual tax return package. If you have not received a tax package, or if there is no WAC visible, contact the NETFILE Help Desk at 1-800-714-7257 to have one assigned to you.

With this WAC, using NETFILE is a snap, so long as you are fully eligible under the CRA requirements. (Click here to see the complete list of CRA restrictions.)

When you are ready to NETFILE, UFile will direct you to the CRA NETFILE site where you will upload your file to them.

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Should I file my return electronically?
If you are eligible for NETFILE, it is a good idea for several reasons:

  • Shorter processing time
    The CRA can process your tax return almost immediately and send your refund much faster, if applicable. If they already have your direct deposit information, your refund should be deposited into your account within 2 weeks of filing.

    If you have a balance due, you can make a post-dated payment using Web banking or send a post-dated cheque for April 30, thereby making sure that you will not have to pay a penalty.

  • Greater control
    The CRA verifies returns submitted via NETFILE immediately. If there are errors, they will send the files back for you to fix rather than attempt to fix the errors themselves.

  • Proof of receipt
    The acknowledgement page you get from the CRA is your proof of receipt, and it comes to you immediately after using NETFILE. You can save this page on your own hard drive or, better yet, send it to UFile to store into your file.

  • No hassle with slips or receipts
    You don't have to bother sorting out and separating all your slips and receipts and sending them to the CRA as they are usually not required for returns submitted electronically. Make sure, however, that you keep them handy in a secure location in case the CRA does ask to see them.

  • No mail
    There is no need to bother with envelopes, stamps or postal delays. This saves you time, money and energy.

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Can I NETFILE my return with UFile?
Each year, UFile is certified for NetFiling by the Canada Revenue Agencyand the Minister of Revenue of Quebec. Click here for more information on NetFiling your return.

View our NETFILE certification status.

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When filing my tax returns electronically, how do I send in my supporting documents?
When you file your tax return electronically, you are not required to send in your receipts, information slips and other supporting papers.

You should, however, keep this material safe and handy. The CRA and the MRQ do occasionally require some documents, in which case they would contact you and specify exactly what they need to look at.

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How do I check the status of the return I sent to the CRA via NETFILE?
After you submit your tax return to the CRA via NETFILE, wait online to receive confirmation. This will let you know if the tax return was accepted as submitted or if, for some reason, your return could not be accepted electronically.

If the CRA's reply reports errors, you will have to correct them directly in your data, in UFile, in order to be able to create a new electronic tax return to be sent via NETFILE again.

To check the status of your federal refund, click here. This service is available from mid-February to December 31.

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Can I prepare my Quebec TP1 return with UFile?
Certainly. If you indicate that you were a Quebec resident on December 31 of the tax year, you will be prompted, in the course of the interview, to provide Quebec information where different from federal information. Incidentally, you can always enter different Quebec information by clicking the fleur-de-lis icon where available.

If you are a Quebec resident, UFile will help you prepare your Quebec tax return as well as your federal tax return, at no extra charge.

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Can I file my Quebec TP1 return electronically?
Yes you can, if you are eligible for NETFILE Quebec and received an invitation from the MRQ along with a personal access code. (Click here to see the MRQ's list of restrictions.)

If you are eligible for NETFILE Quebec but did not receive an invitation, you can call any MRQ service centre listed on their Web site and request an access code, which will be assigned to you immediately over the phone. Some personal information will be requested and we suggest you have your previous year's tax return on hand when you call.

When you are ready to NETFILE, UFile will direct you to the MRQ's NETFILE site where you will upload your file to them.

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What about access codes?
The CRA will only give you access to its NETFILE service if, upon transmitting a tax return electronically, you have entered your social insurance number, date of birth, and the individual Web Access Code (WAC) that they have given you.

Similarly, you will only be able to efile your return to the MRQ by using the access code that they have given you.

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How do I correct a tax return I already filed?
For information on how to modify a tax return that has already been filed, refer to the options below:

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If I choose not to NETFILE, where do I mail my tax return?
Click the link below to find the address of the tax centre nearest you.

http://www.ccra-adrc.gc.ca/tax/individuals/faq/t1filingaddress-e.html

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