UFile is currently experiencing a higher than normal volume of support requests. Rest assured that our team will get back to you as soon as possible and that you will be able to take advantage of the promotion for UFile ONLINE.

UFile is always concerned about the security of your data. As part of this process, we are introducing a new level of security for passwords requiring that you create a new password for your account.

We recommend using UFile’s automated tool to change or reset your password.

Visit https://secure.ufile.ca/account/login and select Change or reset your password to begin the process.

Make sure to use a valid user name. You can validate your user name by clicking Did you forget your user name? on the same page.

For telephone support, please call: 1-888-633-8414