Contact Us | UFile

Contact us

We are here to answer your questions

Our site is full of information about our personal income tax products including Frequently Asked Questions and tax links.

  • Click here to learn more about the UFile ONLINE product.

  • Click here to learn more about UFile for Windows.

If you cannot find your answer on the UFile Web site, please feel free to use this query form.

UFile is currently experiencing a higher than normal volume of support requests. Rest assured that our team will get back to you as soon as possible and that you will be able to take advantage of the promotion for UFile ONLINE.

UFile is always concerned about the security of your data. As part of this process, we are introducing a new level of security for passwords requiring that you create a new password for your account.

We recommend using UFile’s automated tool to change or reset your password.

Visit https://secure.ufile.ca/account/login and select Change or reset your password to begin the process.

Make sure to use a valid user name. You can validate your user name by clicking Did you forget your user name? on the same page.

For telephone support, please call: 514-733-8414 or 1-888-633-8414